Blog

• Customer Satisfaction Report. This is a customer satisfaction report to evaluate forms filled by customers to get information about services of companies.

• A customer service survey is an internal research tool used by an organization to gauge just how well the company is doing. The "how well" is defined by customer feedback on real experiences.

• A satisfaction survey is a scientific tool to measure the degree of satisfaction among people with regard to a particular product, service or job.

The customer satisfaction survey is the standard approach for collecting data on customer happiness. It consists of asking your customers how satisfied they are, with or without follow up questions.

There are several ways to visualize your customer satisfaction data. Here are two visualizations that can be made with Displayr. 877-401-1897 Login Sign Up Free Blog Product Use Cases CAPABILITIES Fully-connected Survey Analysis Data Visualization Dashboarding Automatic Updating PowerPoint Reporting Finding Data Stories Data Cleaning OBJECTIVES

Qualitative data can be gathered with customer satisfaction surveys, conducted with targeted website surveys or surveys distributed via email. Combining survey answers with hard data collected with Google Analytics will give you a full view of your customers’ satisfaction.

It reflects the degree to which you have managed to provide a customer experience that meets expectations. Customer service satisfaction is measured by understanding how your customers interact with your brand and collecting their feedback through surveys using different channels.